Technical Problem Solving
Statistical Engineering (Red X) is the technical problem solving strategy of General Motors. Finding the Red X is a disciplined problem solving approach to find the largest contributor to an issue.
Traxler has years of experience applying technical problem solving strategies and tactics to address technical and engineering challenges. In order to achieve your goals, having a defined methodology for addressing these challenges is a proven strategy for success.
Mark Traxler’s experience and education allow him to be a partner to help you tackle any challenges quickly and in the most effective manner possible.
Experience and Achievements
Vehicle Project Engineer, Sedan, Coupe, SUV, Saturn Corporation, Spring Hill, Tennessee 1998-2006
- Provided disciplined, detailed root cause analysis of JD Power and warranty issues using Red X statistical tools.Completed General Motors statistical engineering/technical problem solving apprenticeship program.
- GM Master Certified technical problem solver since 2004.
- Taught several apprentice and journeyman problem solving courses as part of the GM technical development program.
- Coached 2 people to Master Certification Level in statistical problem solving.
- Definitively determined root cause and resolved several complex issues in HVAC, closures, and interior systems for a substantial reduction in JD Power and warranty pph.
- Examples of technical project write up (Some information removed for confidentiality):
Door Closing Effort
HVAC Issue
Quality Engineer, Crossover Vehicle, General Motors Corporation, Spring Hill, Tennessee, 2006-Present
- Teach, coach and use Red X strategies for technical problem solving for design, tooling and process issues.